Inside Sales Representative – B2B

The Company:

Lumens and YLighting comprise the YDesign Group family of online-led retail brands offering the best in modern and contemporary lighting, furniture, fans and home décor accessories to design-driven consumers and trade professionals.

Lumens.com, launched in 2004, is a leading online retail brand in lighting, modern furniture and home décor accessories. YLighting.com launched in 2001 and is the foremost modern lighting retailer in North America. Through both sites, our brands bring an unparalleled selection of modern design for retail consumers and trade professionals and have established YDesign Group as an ecommerce pioneer and leader in lighting and mid-market and luxury home goods.

Today, YDesign Group is a high-growth, innovative company at the forefront of good design. We’re looking for top talent with a shared vision around bringing the world’s best design products to discerning customers while seizing the opportunity to make a difference and impact the direction of the company. We are obsessed with our customers, play to win and believe in a great today and even better tomorrow. The future is bright at Lumens and YLighting.

Check us out here:
http://ydesigngroup.com/
http://www.ylighting.com/
http://lumens.com/

The Opportunity:

YDG is entering a new phase of growth and innovation. We are looking to create an agile, responsive and dynamic Inside Sales Team to serve our B2B customer segment. This team will play a key role in the acquisition of new prospects and the capture of first orders. Candidates should enjoy combining superior listening and communication skills with an in-depth knowledge of our products and services. You should be competitive, entrepreneurially minded, and have a passion for selling.

An Inside Sales Representative will be responsible for ensuring our Trade Partners have a best in class experience with our brand. The position requires the ability to sell in a multimedia client contact environment including calls, chats, and emails. While primarily an inbound position, candidates will make outbound welcome calls to newly acquired prospects. The ideal candidate is an experienced sales professional with exceptional phone skills, is a time management expert, and truly loves connecting with people.

Responsibilities:

• Qualify and register new Trade prospects who contact us via the phone or chat
• Execute outbound welcome calls to newly self-registered Trade Partners
• Adherence to a team based daily coverage schedule
• Maintain expert level knowledge of our products and vendors
• Assist Trade Partners with product information and lead time questions via phone, chat and email
• Create and proactively manage a short timeframe quote to first order pipeline via a CRM (Netsuite)
• Meet or exceed monthly sales quotas

Minimum Educational/ Experience Requirements:

• Bachelor’s degree preferred
• 3-5 years experience providing phone/chat based sales & service
• Experience with CRM tools (Netsuite preferred)
• MS OFFICE suite of products Word, Excel, PowerPoint and Outlook
• Design, home furnishing, or lighting experience preferred but not required

Location: Remote
Compensation: Competitive Base Salary with Commission
Benefits: Access to Health Benefits + 401K + 3 weeks annual Paid Time Off (PTO) & 9 paid holidays

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